WE ARE HERE FOR YOU.

HOW CAN WE HELP YOU?

Do you have a question or complaint about your SCHOCK product?

Then you already have the best contact: your contractual partner from whom you purchased the product. Your contract partner has all the necessary information to handle your inquiry or complaint for you. If necessary, the SCHOCK service team will also be happy to help.

I WOULD LIKE TO MAKE A COMPLAINT ABOUT A SCHOCK PRODUCT

Title *

First name *

Last name *

Email *

Phone *

Street *

House number *

Additional address information

Postal code *

City *

Country *

Message *

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If your contractual partner was unable to resolve your issue, the SCHOCK service team will be happy to help. Please submit your proof of purchase, the product serial number, and clear photos of the product to enable quick processing. The product serial number can be found on the underside of the sink (it begins with A2...) and on the connection hoses of the faucet.

Overall picture of the product *

Detailed photo of your complaint *

Serial number *

Invoice *

The contractor from whom I purchased the SCHOCK product was unable to resolve my issue. I would like to request that the SCHOCK service team investigate this matter. *

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