CLEANING AND CARE INSTRUCTIONS

SCHOCK offers a bespoke range of specialist cleaning products for your sink.

After using the sink you should wash any residual dirt off the surface. Then wipe it dry with a cloth.
We do, however, recommend the custom range of care products from SCHOCK.

Dissolve no more than 2 portions of dishwasher detergent in 3 litres of water. Apply the solution to the dirt or stains and leave to soak in, preferably overnight. Rinse with plenty of clear water and dry with a cloth. 
SCHOCK offers a bespoke range of specialist cleaning products for your sink.

You can use ordinary household cleaners, such as washing-up liquid to clean your sink.
We do, however, recommend the custom range of care products from SCHOCK.

For CRISTADUR® and CRISTALITE® PLUS sinks we recommend treating the surface with ordinary washing-up liquid or a SCHOCK eraser sponge.  
On light-coloured sinks you should use EasyCare Brightener. Apply the Easy Care Brightener evenly across the surface you are treating. Leave it on for about 20 minutes before washing it off with plenty of clear water. Then seal the surface with EasyCare Balm.

We recommend you use the EasyCare Descaler to quickly and effectively remove limescale, soap scum, cloudy build-up and grime. The EasyCare Descaler also gets rid of stubborn scale deposits, preventing germs and bacteria from taking hold.
Method
Apply the product evenly across the surface you are treating. Leave it on for a short while before rinsing with plenty of clean water. For stubborn deposits, rub the product into the surface with a stiff brush before rinsing.
Schock offers a bespoke range of specialist cleaning products for your sink.

Slight scratches can be removed very easily with the SCHOCK eraser sponge. Wet the eraser sponge slightly and rub the scuff marks away.   
The SCHOCK eraser sponge is available from our spare parts shop

For CRISTADUR® sinks we recommend using the DurCare Set.
Method: The surface of the sink must be clean and thoroughly dry. Apply Easy Care Balsam thinly and evenly with a soft cloth.
DurCare makes dirt easier to remove owing to the product's breathable dirt-repellent effect. DurCare Balm is solvent free, breathable and fast drying.
Minor dents and chips in CRISTALITE® PLUS sinks can be removed with the CRISTALITE® PLUS Repair Set.
The DurCare Set is available from our spare parts shop

The ProCare Set can be used to remove slight scratches from both CRISTADUR® and CRISTALITE® PLUS sinks. ProCare can also be used to restore the lustre on your sink.
Method:
1. Remove all fat and grease from the bottom of the sink bowl by thoroughly rubbing it away with a microfibre cloth dipped in soap solution, or using an eraser sponge if necessary; rinse with plenty of clear water.
2. If necessary, remove any limescale using the EasyCare Descaler.
3. Take a small quantity of ProCare and, using a soft cloth, apply it thinly and evenly to the surface you are treating. Then, applying moderate pressure, immediately rub it in until the scratches have been polished away and you can't see any more of the "liquid" polishing paste. If necessary you can repeat this procedure on other areas until the whole of the sink surface displays a uniform appearance. Please note that you should always treat the whole of the surface at once, i.e. the whole of the bottom of the bowl, the whole draining board or the whole edge of the sink, depending on where the scratches are.
4. Leave the treated surface to air dry for about 5 minutes before buffing it with an unused part of the soft cloth.
5. If parts of the sink surface still look uneven, please repeat steps 3 and 4.
The ProCare cleaning set is available from our spare parts shop

On light-coloured CRISTADUR® and CRISTALITE® PLUS sinks you should use EasyCare Brightener. Apply the Easy Care Brightener evenly across the surface you are treating. Leave it on for about 20 minutes before washing it off with plenty of clear water. Then seal the surface with EasyCare Balm.

You can find the instructions for the correct installation of SCHOCK sinks here.

You can use the Diamond Drill SB light at home to quickly and easily drill holes for installing the tap or control knob. No more knocking out predrilled tap holes! The high-grade industrial diamonds cut cleanly and precisely through the hardest of materials. Simply attach the drill bit to a drill and drill right through the pilot hole of your choice.
The SB light offers you the highest level of convenience and maximum flexibility in the installation of accessories, such as a tap, twist knob or soap dispenser.         
You can order the Diamond Drill SB light online from the comfort of your home.

You can buy a repair set from our spare parts shop. Follow the detailed instructions to repair chips and dents easily at home.

Yes. Schock sinks are made of a quartz-composite material which is very much like stone and therefore has an extremely hard surface that can withstand the rigours of everyday use in the home. It is the combination of acrylic resin and quartz that protects the sink against scratches and dirt.

No. SCHOCK can send you spare parts to fix your basket strainer/drain outlet.

You should occasionally rub some silicone grease into the lip seal of the basket strainer. This will make it last longer and prevent it from leaking.

Our quartz composite materials are DIN 13310 certified and are therefore classified as heat resistant for use in the kitchen. It is possible that the standard temperature may be exceeded depending on the heat source and the pan content. We therefore do not recommend placing objects from the stove or oven directly onto the sink surface. Protect your premium SCHOCK sink by placing hot objects on one of our strikingly designed chopping boards.

No. The great material properties prevent anything from penetrating into SCHOCK sinks or causing them to fade. The colour stays the same even when exposed to direct sunlight.